Privacy Policy

Effective date: November 24, 2025

Altera Labs ("we", "us", "our") values privacy. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding that data. This policy applies to data collected through the Altera Labs website, API, and LMS integrations (including Canvas LTI connections).

01 Data we collect

We collect the following categories of information as necessary to provide the Service:

  • Account & identity data: name, institutional email, role (student, instructor, admin), institution identifier when provided by LMS.
  • Course & academic data: course identifiers, assignment metadata, submission content, grades, and instructor annotations (these are provided via LMS integrations such as LTI/AGS where permitted).
  • Interaction & performance data: quiz responses, timestamps, mastery estimates from the Bayesian Knowledge Tracing (BKT) engine, activity logs, and other analytics used to power the adaptive models and instructor dashboards.
  • Device & usage data: IP address, browser/user agent, OS, and diagnostics and error logs.
  • Derived data: mastery scores, inferred learning paths, and other analytics produced by our models.

02 How we use your data

  • To provide, operate, and improve the Service (including the Adaptive Knowledge Tracking and dashboards).
  • To generate quizzes, answer keys, and provide Socratic tutoring flows based on submitted content.
  • To verify student work using our Mathematical Judge and to combine verification results with model outputs.
  • To provide instructor analytics, identify at-risk students, and enable grade passback when authorized.
  • To comply with legal or institutional obligations and to protect the security of our systems.

03 Legal basis & institutional integrations

For institutions in jurisdictions with data-protection laws (for example, GDPR), the institution typically acts as the data controller and Altera Labs is a data processor under the institution's agreement. When you connect via an LMS (e.g., Canvas LTI 1.3) the institution provides the course and user data we need to operate; our use is governed by the institution's agreement with us and by this Privacy Policy.

04 Third-party services & transfers

We may engage third-party service providers to host, store, or process data (examples used in our development include Google Vertex AI for vector embeddings and retrieval, and verification tools such as the Lean 4 verifier for our Mathematical Judge). When third parties process personal data on our behalf, we enter data-processing agreements requiring them to implement appropriate security measures. Data may be processed in jurisdictions outside your country; we will take appropriate safeguards where required.

05 Cookies & tracking

We use cookies and similar technologies for session management, security, and analytics. Institutionally managed integrations (LTI) typically handle single sign-on via OAuth/OIDC; cookies are only used where necessary to maintain sessions and performance.

06 Data retention & deletion

We retain personal data only as long as necessary to provide the Service, comply with institutional recordkeeping requirements, or meet legal obligations. Institutions may request export or deletion of course or student data under the terms of our institutional agreement; individual users may request deletion of personal account information subject to institutional constraints (e.g., instructor records required by the institution).

07 Security

We implement administrative, technical, and physical safeguards designed to protect personal data. While we follow industry best practices, no system can be 100% secure; please report security concerns to akira@altera-labs.com.

08 Your rights

Depending on your jurisdiction, you may have rights such as access, correction, deletion, restriction, or portability of your data. To make a request, contact akira@altera-labs.com. Institutional users should also contact their institution's administrator for requests that involve course data.

09 Children

The Service is intended for higher-education use. We do not knowingly collect information from children under 13; if we discover such collection, we will take reasonable steps to remove that data.

10 Changes to this policy

We may update this Privacy Policy. We will post the updated policy with an effective date. Continued use of the Service after changes indicates acceptance of the updated policy.

Contact

Questions about privacy or data requests can be sent to: akira@altera-labs.com

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